Our values for long-term success

- Our VISION is the goal of every single day
- Our MISSION is the way to get there
- Our MISSION STATEMENT shows our common strengths in our daily work
- Our VALUES complement our corporate philosophy
We want to win and retain satisfied customers through exemplary quality, reliability, service and friendliness.
Our vision is the goal of our daily actions:
The HSM® mission fundamentally defines who and what we are. We are more, much more than a steel trader. HSM® is an all-round carefree partner that takes care of a wide range of work steps for customers throughout the entire supply chain.
WE ARE:
Our VALUES – more than just words
PIONEER: We are pioneers for our customers, which means that our employees give their best every day and go above and beyond. Helpfulness and professional expertise are our top priorities – we share our knowledge, think outside the box and actively take on problems in order to find solutions. Our self-initiative drives us to move the customer and our company forward by ensuring smooth processes and eliminating errors. Holistic thinking and acting in the interests of the customer are a matter of course for us: we think outside the box, anticipate potential challenges and always consider how we can help the customer even better. In doing so, we always have the company’s goal and the best possible solution for the customer in mind.
TEAM: As a team, we are strong together. This cohesion is reflected in the values of our employees: honesty and open, prompt communication are essential for us. We treat each other with respect and as equals, take responsibility, make decisions and accept the consequences. For us, being a team player means working together and standing by each other – with each other instead of against each other. We are characterized by patience, a positive mindset and the ability to deal constructively with criticism. We talk openly about problems, give each other support and encourage each other to always focus on team thinking.
PEOPLE: The curious doer – at HSM® the individual personality takes center stage. Our employees live these values every day: determination is our anchor, because the focus must always be on the goal. With willpower and perseverance, we forge ahead, organize ourselves and sometimes bite through challenges on our own. We are characterized by the courage to tackle things that we have not often done before and flexibility. For us, self-initiative means recognizing tasks and solving them independently. We don’t bury our heads in the sand, but identify with our job and the company and express this to the outside world. Ambition drives us to set our own goals and work towards them, while the fun we have at work and our high level of commitment always fuel our motivation.